Responsible Gaming at addd7

Our Commitment to Responsible Gaming

At addd7, we take responsible gaming seriously. We have built a range of tools and policies that empower every player in Bangladesh to maintain control over their gambling activity. From daily deposit limits to full self-exclusion, our systems are designed to keep the experience enjoyable and sustainable long term.

Problem gambling can affect anyone regardless of income, background, or experience level. That is why addd7 ensures every registered player has access to protective tools at no cost and without any judgment. We will never pressure a player to continue gambling when they have indicated a desire to stop or take a break. Our support team, available 24 hours a day via email, is trained to handle sensitive situations with care and confidentiality.

Our Responsible Gaming Tools

addd7 provides six core tools that any player can activate through their account settings or by contacting our support team directly. These tools are free, effective, and available immediately upon request.

Signs of Problem Gambling

It can be difficult to recognize when gambling has shifted from entertainment to a concern. The following signs may indicate that your gambling habits need attention. If you relate to several of these, we strongly encourage you to reach out to our support team or take a break using our tools.

• Gambling with money meant for essential expenses such as rent, food, or utility bills
• Feeling a persistent urge to increase bet sizes or deposit more to feel the same excitement
• Trying repeatedly to cut back on gambling but finding it difficult or impossible to do so
• Lying to family members, friends, or colleagues about how much time or money you spend on gambling
• Borrowing money, selling personal belongings, or taking loans specifically to fund gambling sessions
• Feeling restless, anxious, or irritable when trying to stop or reduce gambling activity
• Using gambling as an escape from personal stress, depression, loneliness, or difficult life situations

Remember: recognizing the warning signs early is the most important step. addd7 is here to support you — not judge you. Reaching out is a sign of strength, not weakness.

Deposit Limits & Time-Out Features

Setting a deposit limit at addd7 is one of the simplest and most effective ways to stay in control of your bankroll. Once a limit is set, it cannot be increased immediately — there is a mandatory 72-hour cooling period before any upward revision takes effect, giving you time to reconsider. Decreasing a limit, however, takes effect straight away.

Time-out is designed for players who need a short structured pause. During a time-out, your addd7 account is locked for the chosen period — you cannot log in, deposit, wager, or access any game. All promotional communications are suspended. When the period ends, your account is automatically restored with no further action required. If at any point during a time-out you feel you still need more time, you may contact our team to extend the period.

Both tools are available to all players and carry no financial penalty or account closure. They are purely protective instruments you can use at any time, whether for a quick recharge or as a longer habit-management strategy. Players in Dhaka, Chittagong, Sylhet, or anywhere across Bangladesh can access these features instantly.

How to Request Self-Exclusion

Self-exclusion is the strongest protective tool addd7 offers. It is intended for players who feel that gambling is seriously impacting their health, finances, or relationships. Follow the steps below to request self-exclusion at any time.

Tips for Safer, More Enjoyable Play

Responsible gambling does not mean gambling less — it means gambling smarter. The following practical tips will help you get the most out of your addd7 experience while keeping full control.

• Always set a hard budget before you start a session and never exceed it regardless of wins or losses
• Treat gambling as paid entertainment — the house edge means your long-run expected outcome is negative, just like a cinema ticket
• Never gamble when you are feeling stressed, depressed, under the influence of alcohol, or emotionally vulnerable
• Take regular breaks during long play sessions — use the reality check timer to receive automatic reminders
• Keep gambling separate from your financial goals — never deposit money you cannot comfortably afford to lose
• Talk openly with someone you trust if you feel gambling is taking up too much of your mental energy or time

Need Help? Contact addd7 Support

If you believe gambling is negatively affecting your life or the lives of those around you, please do not hesitate to reach out to our dedicated support team. Everything you share is handled with complete confidentiality. We do not judge and we do not dismiss — we listen and we act.

Frequently Asked Questions

• What is the minimum age to play on addd7?

  addd7 strictly requires all players to be 21 years of age or older. We verify age during registration and reserve the right to suspend any account where the player cannot confirm they meet the minimum age requirement. Underage gambling is not permitted under any circumstances.

• How do I set a deposit limit on my addd7 account?

  You can set a daily, weekly, or monthly deposit limit by contacting our support team at [email protected]. Once a limit is applied, it takes effect immediately. Any request to increase the limit is subject to a mandatory 72-hour waiting period to protect against impulsive decisions.

• What happens to my balance during a self-exclusion period?

  Any remaining balance in your addd7 account at the time of self-exclusion will be held securely. You may request a withdrawal of your remaining funds by contacting our support team. Pending bonuses are forfeited upon self-exclusion as per our terms. Your funds remain safe and accessible for withdrawal.

• Can I reverse a self-exclusion before the period ends?

  Fixed-term self-exclusions (6 months or 1 year) cannot be reversed before the period ends — this is intentional to protect you. Permanent exclusions can never be reversed. After a fixed-term exclusion ends, reinstatement requires a written request and a 7-day review period. We strongly advise against rushing reinstatement.