addd7 Privacy Policy

📋Introduction

Welcome to addd7, Bangladesh's trusted online casino and sports betting destination. This Privacy Policy explains how addd7 ("we", "us", or "our") collects, uses, stores, and protects personal information when you use our website at https://addd7.vip and all related services.

By accessing or using addd7's platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of the platform immediately. Your continued use of our services constitutes acceptance of these terms.

This Privacy Policy applies to all registered members, visitors, and anyone who interacts with addd7 services, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and all other locations across Bangladesh.

📥Information We Collect

addd7 collects personal information that you provide directly, information collected automatically when you use our platform, and information obtained from trusted third-party partners. The categories of information we collect include:

• Registration data: full name, date of birth, email address, mobile number, and chosen username when you create an account.
• Identity verification documents: national ID card (NID), passport, or other government-issued documents required for KYC compliance.
• Financial information: payment method details including bKash, Nagad, Rocket, or Upay account references used for deposits and withdrawals (we do not store full card or mobile banking PINs).
• Usage data: IP address, browser type, device identifiers, operating system, session duration, pages visited, games played, bets placed, and interaction logs.
• Communication records: messages sent to our support team via email, chat logs, and any feedback or complaints submitted through [email protected].
• Cookies and tracking data: session cookies, preference cookies, and analytics data used to improve your experience on the platform (see the Cookies section below).

🎯How We Use Your Information

addd7 uses collected personal data solely for lawful, transparent, and legitimate purposes. We do not sell your personal information to third parties. Specifically, we use your information to:

• Create and manage your addd7 account, verify your identity, and ensure you meet the 21+ age requirement before granting access to gambling services.
• Process your deposits and withdrawals securely through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment channels.
• Deliver personalised promotions, bonuses, and relevant communications about cricket betting, live casino games, slots, and special seasonal offers during events like Eid, Pohela Boishakh, and Victory Day.
• Comply with responsible gaming obligations, including monitoring for signs of problem gambling and enforcing self-exclusion requests where necessary.
• Improve our platform, investigate technical issues, prevent fraudulent activity, and maintain a fair and secure gaming environment for all players.

🤝Third-Party Data Sharing

addd7 does not sell, rent, or trade your personal information to any external party for marketing purposes. We may share limited, necessary data with carefully selected partners who help us operate our platform, including payment processors (bKash, Nagad, Rocket), game technology providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming), identity verification services, and fraud prevention systems. All such partners are contractually required to handle your data with equivalent levels of care and confidentiality.

We may also disclose your data when required to do so by applicable law, regulation, or a valid court order. In such cases, we will disclose only the minimum information legally required and will notify you where permitted by law.

🍪Cookies & Tracking Technologies

addd7 uses cookies and similar tracking technologies to operate our platform effectively, remember your preferences, and understand how users interact with our services. We use three primary categories of cookies:

• Essential cookies: Required for core functionality such as session management, login authentication, and security features. These cannot be disabled without breaking the platform.
• Analytics cookies: Help us understand player behaviour, identify popular games and features, and make data-driven improvements to the addd7 experience.
• Preference cookies: Store your language settings, display preferences, and other personalisation choices so you don't have to re-configure them on each visit.

You may adjust cookie preferences through your browser settings at any time. Please note that disabling certain cookies may impact the functionality of some platform features.

🛡️Data Security

addd7 employs industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our security framework includes SSL/TLS encryption for all data transmitted between your device and our servers, secure password hashing, two-factor authentication (2FA) options, regular security audits, and strict internal access controls that limit who can view your personal data.

While we implement strong technical and organisational measures, no digital system can guarantee absolute security. In the unlikely event of a data breach that poses a significant risk to your rights, addd7 will notify affected users promptly and take all reasonable steps to mitigate the impact.

📤Data Retention & Deletion

addd7 retains your personal information only for as long as is necessary to fulfil the purposes described in this Privacy Policy, to comply with applicable legal obligations, resolve disputes, and enforce our agreements. Account data is typically retained for a period of five years following account closure, in line with standard financial record-keeping requirements applicable to online gaming platforms.

Once your data is no longer required, we securely delete or anonymise it using methods appropriate to its sensitivity. You may request deletion of your account and associated data by contacting [email protected]. Note that certain data may be retained longer if required by law or for the purpose of preventing fraud.

👤Your Rights

addd7 respects your rights over your personal data. As a user of our platform, you are entitled to:

• Right of Access: Request a copy of the personal data addd7 holds about you, at any time, free of charge.
• Right to Rectification: Ask us to correct any inaccurate or incomplete personal information held on your account.
• Right to Erasure: Request deletion of your personal data, subject to legal obligations that may require us to retain certain records.
• Right to Restrict Processing: Ask us to limit how we use your data in certain circumstances, such as while a dispute is under review.
• Right to Object: Object to the processing of your personal data for direct marketing purposes. We will honour your objection without delay.

To exercise any of these rights, please contact our support team at [email protected]. We aim to respond to all valid requests within 30 days (Bangladesh Standard Time, UTC+6). There is no fee for submitting a rights request.

🔞Age Restriction & Child Protection

addd7 is an adult-only platform. Our services are strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under 21. During registration, all users must confirm their age, and we reserve the right to request supporting documentation for verification at any time.

If we discover that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information from our records. Parents or guardians who believe their child has registered with addd7 should contact us immediately at [email protected] so that we can investigate and act without delay.

♻️Updates to This Privacy Policy

addd7 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered users via email or a prominent notice on the website. The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of addd7 after any changes constitutes your acceptance of the revised policy.

✉️Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way addd7 handles your personal information, please reach out to our dedicated privacy team. We are available 24/7 and committed to responding within 2 hours during standard Bangladesh Standard Time (BST, UTC+6) business hours.

We are based in Bangladesh and serve players from Dhaka, Chittagong, Sylhet, Khulna, Cox's Bazar, and across the country. Our support team understands the local context and will assist you with full respect for your privacy rights.

Email us at: [email protected]